★★★★★
Very friendly and informative, service was completed quickly and the cost very reasonable. They were also very honest in advising me an upgrade was an unnecessary expense.
Google review
Microsmith repairs
Pontypool Mobile Phone, Laptop & MacBook Repair
Microsmith Electronics provides device repairs for customers in Pontypool and the surrounding area. Our main workshop is based in Newport — Pontypool is around 15–20 minutes from our Newport workshop via the A4042 — the same road that runs through Cwmbran. We also run a mobile workshop that covers Pontypool and the Torfaen area, so we can come to you for certain repairs.
- Walk-ins welcome
- Same day repairs
FreeQuote
FastTurnaround
12Month warranty
5.0Rated
Google reviews
Customers trust Microsmith
Recent five-star feedback from repair customers across Newport and South Wales.
★★★★★
Great experience. Even though I walked in off the street with no advance notice, they fixed my phone, including getting parts, with a new microphone and battery in 3 hours. It was a reasonable price and the quality...
Google review★★★★★
I must say that this shop is fantastic, the owner, Mike, is extremely knowlegable, helpful, patient, kind and someone I'd spend a few hours with in the pub. Excellent service and dealing with someone whose priority is not...
Google review★★★★★
In December Mike built my new gaming PC from parts that I had been gathering over the year. Mike was also helping me pick the correct parts that would suit my build. The build time took less than...
Google reviewWhether you need a cracked screen fixed, a battery replaced, a laptop diagnosed or a MacBook serviced, we can help. We offer a free quote before work begins on most common repairs. For complex faults that need deeper investigation — such as liquid damage, no-power faults or intermittent issues — a diagnostic charge may apply. If you go ahead with the repair, that cost is usually absorbed into the final price.
Repairs We Carry Out
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Screen Repair & Replacement
Cracked or unresponsive screens replaced on iPhones, Samsung phones, iPads, tablets and laptops. We’ll advise on part options and pricing before any work begins.
Battery Replacement
Short battery life or a device that won’t hold charge? We replace batteries on most phones, tablets and MacBooks. Most battery jobs are completed the same day.
Laptop Repair
Slow performance, won’t boot, broken keyboard or a faulty charging port — we diagnose and repair most laptop faults across all major brands.
MacBook Repair
Screen replacements, battery swaps, keyboard repairs and board-level diagnostics on MacBook Air and MacBook Pro models. Free quote on most common faults.
Water Damage
Liquid damage needs careful investigation before we can give an accurate assessment. Bring the device in as soon as possible — the sooner we look at it, the better the chances of recovery. A diagnostic charge may apply for water damage cases.
Data Recovery
Lost files, a device that won’t start, or a failed drive. We assess data recovery cases individually — contact us to discuss your situation before bringing the device in.
Why Choose Microsmith?
Free Quote on Straightforward Repairs
For most common faults with a clear cause and known fix, we provide a free quote before any work begins. No commitment required.
Same-Day Turnaround
Most screen and battery replacements are completed the same day. Complex repairs may take longer — we’ll give you a realistic timeframe upfront when you drop off.
12-Month Warranty
All repairs carry a 12-month parts and labour warranty. Batteries and consumable parts carry a 60-day warranty.
Trusted Local Repairer
Serving Pontypool, Newport and the wider Gwent area. Read our customer reviews on Google to see what people say about our work.
Frequently Asked Questions
Do you repair devices for Pontypool customers?
You can bring your device to our Newport workshop at 31 Russell Drive, Newport, NP18 2ED — about 15–20 minutes via the A4042. Our mobile workshop also covers Pontypool and Griffithstown for eligible repairs.
Do I need an appointment?
Walk-ins are welcome at our Newport workshop (Monday–Friday, 10am–5pm). For mobile workshop visits in the Pontypool area, book online to find an available slot.
Is my quote free?
For most repairs — where the fault is clear and the fix is straightforward — yes, the quote is free before any work begins. For faults that need deeper investigation, such as no-power issues, liquid damage or intermittent faults, a diagnostic charge may apply. We will always tell you before we begin any investigative work.
How long does a repair take?
Most screen and battery replacements are done the same day — often within a couple of hours. Laptop and MacBook repairs, data recovery and complex faults may take longer. We’ll give you a clear timeframe when you bring the device in.
Our Repair Services
Ready to get this sorted?
Tell us what needs repairing and we will confirm the best next step before any work begins.
Get a Free Quote